GONG CHA VN APP PRIVACY POLICY
- Information Security
Gong Cha Vietnam – a brand under Golden Trust Co., Ltd. (the entity that owns and manages the website gongcha.com.vn and the Gong Cha VN Membership App, hereinafter collectively referred to as “the System”) understands your concerns regarding how your personal information is managed and used. Please read and understand the privacy provisions outlined below. By registering and using the System, you agree to the terms of Gong Cha’s privacy policy.
- Personal Information
Gong Cha is completely free and does not require your personal information. However, some advanced features, mainly in the Gong Cha VN App, require basic personal information to verify your membership registration, such as: Name, Email, Phone Number, and other related details. This information is collected for the purpose of identification, verification, and contacting you when necessary to resolve related issues.
- Use of Stored Information
Gong Cha respects your privacy and is committed to using the information you provide solely to contact you, respond to your inquiries, fulfill your requests, or for marketing purposes with your consent. Your personal information will not be shared with any third party without your approval.
Customer data of the Gong Cha Vietnam System may be transferred to a successor or designated manager in the event of a company merger, acquisition, or bankruptcy.
- Security of Stored Information
Gong Cha stores personal information only within the scope necessary to provide proper services and maintains appropriate measures to ensure the security, accuracy, and confidentiality of the information you provide. Access to your information is limited to authorized Gong Cha personnel. However, please note that Gong Cha cannot guarantee absolute security against unauthorized access or use, hardware or software failures, or other circumstances beyond the system’s control.
- Search History
The System stores your search history to provide more accurate and relevant results in future searches.
- Cookies
Cookies are small data files that may record activities on a website. Gong Cha uses cookies to track user activity and respond to user requests for better service.
You may disable cookies through your browser settings. However, please note that doing so may limit full functionality of the System.
- Account Information Modification
You may modify or update your account information when needed (except for certain fixed information such as the Date of Birth). Even if you delete some information, Gong Cha may restore it from its database to resolve disputes (if any) or comply with technical, legal, or safety requirements related to the website or membership app operations.
- Links to Third-Party Websites
Gong Cha implements various security measures to maintain the safety of personal data it stores or controls. However, if you click a link to a third-party website (including advertisements), you leave the System, and Gong Cha cannot control or be responsible for the privacy or security of any personal information you provide to that third party.
- Changes to Terms
Gong Cha reserves the right to modify the content of this page without prior notice. By continuing to use the System, you agree to be bound by the updated online privacy policy.
If you have any questions regarding the new terms in the Gong Cha Vietnam System, please contact Gong Cha Vietnam at info@gongcha.com.vn
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